Vaughn Chevrolet Buick GMC Bunkie

The service experience was great!!! The problem came when I was walking the parking lot and no one came out to talk to me. I had just finished a $675 service and was looking at the 2022 GMC AT4, again no one came out to speak to me about this truck or the BMW that I also looked at. Keep up the great work service department! It is the only thing keeping me going.

I'm disgusted with the service at Vaughn Chevrolet in Bunkie. Brought in my truck for an oil change. It was done too quick in my opinion. When I got the invoice there was no check sheet with the invoice when I went to pay for the service. I made the appointment on line selected the 6qt oil change. They didn't want to honor the $55.95 and asked about the check list sheet that normally is attached to the invoice stating the fluids checked and topped them off, don't know if they checked the brakes and let me know what shape they are in. Usually the mechanic will write on the check sheet how many mil are left before need to be replaced. Don't know if they checked the transmission fluids and the others. I talked to Jeremy at the service there and said they were out of the check sheets, didn't know when they would get any. If they didn't have the check sheets the mechanic should write on the back of the invoice of all the checks he did. They normally check the pressure in the tires and record it. I finally got them to honor the $55.95 oil change. They told me I had to print out the special. I showed the special to a Chevrolet dealer in Sevierville TN the last time I had my oil changed and they honored it and they showed what they checked and topped off all the fluids and had a check sheet showing what's in good condition and things that need to be watched. That's the way it should be done, not as I experienced at Bunkie Chevrolet. Very poor professional service. I won't be back to this dealer.

I brought my 2017 gmc yukon into the BUNKIE LA LOCATION on Thursday 7/06/2023 b4 11a.m. bc i was feeling a small twitch r jerk. At 04:50a.m. i received an email informing me tht my tire was 23 psi. So im not understanding Y was it like tht. So i checked to c if they had moved it inside from whr i parked it. Wellll, i noticed tht it was 3 STREETS AWAY from VAUGHN DEALERSHIP whr i PARKED IT. That morning I called them to inform them NOT to drive it bc of the low tire. Keep n mind i NEVER MENTIONED ABT MY TRUCK BEING AT A DIFFERENT LOCATION bc i was trying to gather all info and was checking to make sure there wasnt any system glitshes. I called tht morning and asked to speak to a someone in sevice. Well they verbally delivered an inaccurate message that i DID NOT LEAVE for the service department. I can also say this, this location BUNKIE La 71322 Is VERY JUDGEMENTAL when going to this establishment. Out of all employees that works there only 2 are genuine Author in sales & Jeremy in service. Now to Carlos who no longer works there u did the best thing by LEAVING.